Sales Boy/Girl
Your sales rep will will manage your online store daily operations. Their responsibilities include to: handle customer orders, record sales, update product prices and delivery fees, manage inventory, respond to product reviews, provide timely customer support, add/update products and blog posts, and provide weekly sales reports to keep you informed of your store’s performance.
Store Manager
Your store manager will oversee both your online store operations and maintenance of your e-commerce store. Their responsibilities covers and extend beyond the sales rep, handling everything from orders, inventory, prices, fees, customer support, to site edits, optimization, backups, protection from hackers & threats, and provide advanced website reports with suggestive data analysis to maximize profits.
Winging your website maintenance is risky business.
We can think of a few things that could go wrong when you chose to manage your online store yourself…
- Not properly uploading new arrivals or importing new products for dropshipping
- Low profit margin due to inability to change product price or delivery fee to account for increased exchange rate or fuel hike
- Crashing your website when you try to blunder through another technical update on your own
- Loosing a potential customer or big sale due to an error that you can’t fix
- Breaking your website after updating themes and plugins without testing in a staging environment without backup
- Getting hacked & payments routed to the hacker’s account
Your safest option is to get professional help to cover activities on your website, including security, updates, traffic, leads generation and conversions, sales, etc.
What kind of eCommerce website do we manage?
We mange any forms of ecommerce websites with a drive to help your business grow at every stage of your online journey
Your Own Personal Online Help
Think of us as your online “sales boys/girls” you pay monthly to care for and oversee the day-to-day operations and maintenance of your eCommerce website so that you can focus on what you already do best—create more products and grow your business.
1. Sales & Inventory Management
Uploading products, assigning SKUs, updating prices, processing sales, issuing receipts, and managing inventory might be overwhelming for you.
We will help you manage your inventory keeping everything accurate and up to date, and inform you when orders are made.
2. Site Edits & Technical Support
You’re a business owner — not a web developer. You don’t want to spend your productive time making site edits and updates or fixing tech issues. Why don’t you focus on your business — we’ll take care of your website.
We will assist you in making site edits, posting new blog posts, creating landing and sales pages to feature new or best-selling products, resolving site errors, performing site updates and backups, and responding to customer queries regarding the website.
We will also keep track of your domain and hosting expiration dates and provide you with prior notice when they are due for renewal.
3. Website Speed Optimization
More traffic, more sales, and more product uploads on your online store is a good thing. However, these can slow down your e-commerce. And when your site becomes sluggish, it will drive customers away, harm your SEO, and reduce sales. Just picture yourself in a busy retail shop with long queues.
As your store grows, we will optimize your site speed and loading times, eliminating bloated code and unnecessary plugins to ensure your online store continues to enjoy increased sales and improved search rankings.
4. Airtight Protection from Downtime & Vulnerabilities
Website glitches, broken checkout, website hacks, data breaches, virus infection, and payment fraud are real. Do you have what it takes to battle all these challenges by yourself—especially with your customers’ information at stake?
We will safely update your site plugins and themes to prevent glitches and downtime. We will also proactively monitor and secure your online shop with firewalls, SSL, anti-malware tools, and regular vulnerability patching so you and your customers can have peace of mind.
5. Data Analysis & Reporting
How do you know if your online store is making a difference in search traffic and revenue if no one is measuring the impact?
Because we are dedicated to help you make more money, we can help you measure and analyze your eCommerce data.
We will track SEO, leads generation, conversions, and sales on your online store, so we can make adjustments, feature your best selling products, and provide recommendations for improvements such as content ideas and marketing tips based on expert data analysis to help you make informed decisions so your business can continue to evolve and grow.
WHAT OUR CUSTOMERS SAY
It’s been about 5 years since PadiLift took over the management of our website. Through all those years, I have remained hugely impressed with their prompt attitude to work and commitment to the company’s success. PadiLift is a professional e-commerce agency by any stretch of the imagination.
Sir Chief Emeka Asinugo
rolultd.com
PRICING
Choose a Package Today!
- Add & edit products
- Plugin & theme updates
- Regular visual website checks
- Prices & fees change
- Content updates
- Update product inventory
- Order confirmation & processing
- Moderate product reviews
- Customer support via chat/email
- Weekly sales reports
- Add & edit products
- Website edits & maintenance
- Security checks & hardening
- SEO & performance improvement
- Product & content updates
- Inventory & stock management
- Order & fulfillment management
- Moderate product reviews
- Customer support & issue resolution
- Advanced sales & analytics reports
- Profit-focused data analysis & recommendations
- Website backup & recovery
FAQs
FAQs About Our E-Shop Care & Technical Support Service
Why do you need management plans?
New arrivals or importing new products for dropshipping
Site improvements
Online orders handling
Change in price
Change in stock and inventory
Change in delivery fees due to fuel hike or scarcity
Change in forex (exchange rates)
New sales or landing pages
Protection against hackers and malwares
SEO & Data analysis.
The list is endless…
Who is your sales boy / girl package best for?
This package is best for entrepreneurs, dropshipping, and retail businesses.
Who is the store manager package best for?
The store manager packge is best for apartments/housing, marketplace, supermarkets, and wholesale businesses.
Does either of your store management packages cover domain and hosting cost?
No. The plans simply cover services offered. Any cost that may be incurred while your website is under our management such as renewal of domain and hosting, premium plugins, apple developer renewals, etc are explicitly approved and covered by you.
Do you guarantee my website will not be hacked?
We implement and update preventive measures and security protocols to safeguard your website from getting hacked. However, we can’t guarantee that these measures will ensure your website can never be hacked. Even the most secured websites and blockchains in the World have had cases of getting hacked. We will protect your website with every available tools and if your site get compromised, we will work to get everything back up and running as quickly as possible.
Can I choose my hosting?
Typically, you can. But you will need to give us access to the backend and use a hosting provider that we can handle. This is the to ensure we can manage your site efficiently.
Who writes the copy for products, sales pages, blog, etc?
You need to provide the copy for products, blogs and pages. You also need to set prices, discount amount, shipping fees, etc. Our job is to effect these changes. We are your foot soldiers, we follow orders, not give orders.
Can I cancel at anytime?
Yes, you can leave whenever, if you do not want to continue working with us.
What happens to my website if I no longer need your services?
We will hand over everything concerning you website to you. You will regained full control of your website, domain and hosting.
It’s Time to Take Your Business to the Next Level!
Your Competitors are increasing sales by selling online. What about you?
Whether you’re growing sales, building your brand or just trying to keep up with orders, your padi got you covered.